Mass General Health - Sleep App

Two of my classmates and I designed a mobile application equipped for various medical and personal devices to ease sleep rehabilitation.

January - May 2022

UI/UX, B2B, B2C

Problem: Somnologists, and their patients, have limited access to extensive care.

Our Mission: Design an sleep rehabilitation application atuned to Mass General Health’s services.

Our Timeline

Laying Foundations

Here we have our initial Mind Map overviewing all of the direction and topics we’d like to address with our project. We also examined a view existing applications, an investigation we more thoroughly explored later.

Hypothesis:

We are to develop an application improving a user's sleeping quality and catering to those suffering from sleep disorders, which will serve as a accessible support for the Division of Sleep Medicine at Massachusetts General Hospital. The application integrates sleep tracking for early diagnosis of sleep disorders, such as sleep apnea insomnia and parasomnias. The app will also include a game / awarding system that encourage users to build health sleep habits. This will lead to improved sleep quality and increased engagement for patients, and enhanced reputation for the hospital.

Polar Matrix of Marketspace:

Knowing that we wanted to create a sleep care application we analysed the market already existent, finding where we would place our selves on the map.

Case Studies:

Frames of Reference are necessary as they provide us a cohesive understanding with what roll we may play within our industry

Accessible therapy for people with sleeping disorders

Bridging Doctor to Patient Relationships
Sleep tracking & disease early diagnosis
Healthy sleeping habit forming through gamified habit building
Educating about to sleep disorders
Extension of medical care
Using cognitive psychology to promote healthy sleeping habits

Design drivers:

User Personas

Background: Fredrick is a doctor at the Massachusetts General Hospital, he has a full schedule of recurring patients and would like to keep track of patients and continue providing support for his patients when he is not available.
Goals and Motivations:
- To have a consistent support for patients
- Making patient care less of an obstacle with online documentation
- Optimizing primary vehicles of care on a routine basis
- Organize and see patient reports
Challenges and Pain Points:
- Would like to view all of the help necessary for patients in organized manner
- Does not have enough information to keep track of patient needs
Behaviors:
- Does not get the chance to appreciate the outdoors
- Explains the same things every time to his patients
Key Features and Benefits:
- To see all of the help necessary for patients
- Reconditions sleeping behaviors through positive reinforcement
- Give calculated best times to sleep
- Connecting with patients without intrusion
- Connecting with alternate media sources to have consistent news board of

Background: Micheal is a manager at a local bank, he is overly stressed most of his days, and occasionally goes nights without sleeping at all. He is a single man who does not leave time for his own self care.
Goals and Motivations:
- To reevaluate his sleeping patterns
- Lower stress levels
- Finding solutions for his bad patterns
- Needs a positive influence for daily habits
Challenges and Pain Points:
- Needs a kickstart to self care
- Doctor recommended promotion for daily habits but does not have the luxury of checking up with doctors on a routine basis
Behaviors:
- Does not get the chance to appreciate the outdoors
- Usually has multiple people at his house at all times
- Holds a lot on his shoulders for work
Key Features and Benefits:
- An intuitive introduction to nightly self care
- Reconditions sleeping behaviors through positive reinforcement
- Give calculated best times to sleep
- Non-intrusive yet powerful means of fixing daily habits.

Background: sam is a college student who has been struggling with procrastination and phone addiction. He often finds himself staying up late at night to complete assignments and then struggles to wake up in the morning feeling rested. sam recognizes the importance of getting enough sleep but struggles to put away phone at night.
Goals and Motivations:
- To form healthy sleeping habits to improve productivity and focus during the day.
- Prefers technology-based solutions that can be easily integrated into his daily routine.
Challenges and Pain Points:
- Difficulty falling asleep before midnight
- Tendency to use his phone late at night, which can interfere with his sleep.
- Struggles to wake up feeling rested and energized.
- Finds it challenging to establish a consistent sleep schedule.
Behaviors:
- Struggles with procrastination and phone addiction, which often leads to staying up late at night.
- Recognizes the importance of getting enough quality sleep but needs help to achieve it.
- Enjoys using his phone to play games and is willing to try an app that can help him develop better sleep habits.
Key Features and Benefits:
- Game & award system that could encourage and motivate him to form a healthy sleeping schedule
- Technology-based solution that guide him towards a better sleep hygiene

Mapping Intentions

Diving into the applications utility, with review of a user group of our we asked question that will help guide us into establishing specifications that will be necessary for fulfillign our Design Drivers.

Data Hierarchy

After addressing many of our in-depth questions we made a map of our data hierarchy evaluating what features and information we want to prioritize.

Visual Identity

Here we plotted out how our application thematic sentiment based to our users. This applies to our choise of colors, typefaces, animations, even down to whether or not we have round or sharp corners.

“People will forget what you did, but people will never forget how you made them feel.”

-Maya Angelou

Data Hierarchy (Continued)

After establishing a Data Hierarchy we drafted, and further refined our page layouts determining the User Flow

Visual Identity (Continued)

From establishing our intentions to determined made a mood board of visuals that embody the sentiment of our mission - calm, tranquility, simplicity.